Ideas, stories and experiments around NPS

Category: Engage

NPS and the Devil

NPS and the Devil

Looking to inspire and stimulate an NPS programme to reach a new level is hard. It is hard to change an organisation, and it is hard to challenge...
NPS and Jalapeños

NPS and Jalapeños

So you'll often hear me talk about engaging the organisation. And when I do I'll usually be quick to point out that it's all about creating...

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Have you got a challenge with NPS? Would you like to learn what it is all about? How to use it by setting up the basics from strategy to system and to engaging the organisation? I'll support you step-by-step and help you create a best-in-class NPS.

Jaap Wilms

Jaap Wilms

Call me at: +31 (0)6 416 77 374
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